Delete your account
Last updated: 27 September 2026
You can delete your SevaDue account, and the data in it, yourself, at any time, in the Android app or in the web app. This page explains how, and what happens.
How to delete your account
- Open SevaDue (the Android app or the web app) and sign in.
- Go to Profile and choose Delete account.
- Read what will be removed, type DELETE to confirm, and choose Delete my account.
It happens straight away and cannot be undone.
What is deleted
If you own a business on SevaDue, deleting your account deletes the whole business: your clients, equipment, service visits with their photos and signatures, invoices, reminders, message templates, referral codes and subscription, and the logins of your technicians. If you pay for a plan by auto-pay, the auto-pay is cancelled first, so you are not charged again.
If you are a technician, deleting your account deletes your login and your profile (your name, phone number and email). The service visits you did stay in your business's records, without your name on them.
What we keep, and why
- Tax invoices we issued to you for your plan or message packs. We must keep them for the period the tax laws require. Only the invoice itself is kept (the business name and GSTIN printed on it, what was bought, the amount and the GST).
- A record that your account was deleted: a date and internal reference numbers. It has no name, phone number or email.
- A do-not-message note for your customers' phone numbers, if a customer of yours replied STOP to a WhatsApp message. We keep it so their request is honoured.
- Payment records held by our payment provider, Cashfree Payments, under its own policies.
If you cannot sign in
Write to [email protected] from the email address you signed up with, or call +91 99451 05621, and ask us to delete your account. We will check that the request is from you, and delete the account.